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At Hotel Ease.Tsuen Wan, the health and well-being of our guests and employees are of paramount importance. We have proactively implemented a series of precautionary measures on top of our usually strict hygiene standards. Below is an update on the measures we have in place to ensure a safe, healthy and comfortable environment for all.

If you or the room guests are classified as preliminary or confirmed case during the stay, additional fees for third-party professional deep cleaning and disinfection treatment will be charged. 

Public Spaces
  • Increased sanitisation frequency of frequently touched surfaces at lobby, corridors, lifts, washrooms and restaurants
  • Hand sanitiser dispensers and air purifiers are installed visibly in common areas
  • The operation hours and floor plans of guest facilities such as Restaurant and Fitness Centre will be adjusted to comply with social distancing regulations. Guests are advised to visit our hotel websites for the latest updates
  • Enhanced sanitising technologies include Aqua Pro+Tech muli-purpose sanitising spray machines are installed at all guest lifts
Guests Arrival
  • All staying guests are required to fill in a Health and Travel Declaration form upon check-in
  • All room key cards are disinfected before check-in and after check-out
Guest Rooms
  • All guest rooms are thoroughly cleaned and disinfected after every check-out
  • Guest room furniture, draperies and linens are treated  with cleaning chemicals for disinfection
  • Guest room carpets and vents will undergo regular deep cleaning with disinfectant
  • Housekeeping staff will be wearing goggles, surgical masks and gloves throughout the cleaning procedure in guestroom. (Room cleaning service will be temporarily suspended for the first 3 days of stay if you have been out of Hong Kong in the past 5 days)
  • Guest laundry is returned with individual packaging to ensure the highest hygiene standards
  • Increased sanitisation frequency of vents

  • Hand sanitisers, disinfecting wet wipes and mask holders are provided for guests’ use
  • Guests must wear the mask at all times in the restaurant, it includes when collecting food from a buffet (except consuming food or drink)
  • Dining tables and chairs are sanitised immediately after each meal. The outlet will be deeply sanitised before and after each dining period
  • All tableware, crockery and utensils are cleaned and sterilized with high temperature dish washer
  • We offer guests a gourmet-at-home experience with our takeaway service
  • All restaurant staff will be wearing surgical masks and gloves during services

  • All frontline staff are well-equipped with surgical masks
  • Frontline staff will be wearing surgical masks at all times during their duties or services
We would like to thank you for your continued trust and co-operation during this unprecedented situation. We will keep you updated through this dynamic situation and as always, your support is always deeply appreciated and we are very much looking forward to welcoming you at Hotel Ease.Tsuen Wan.

*Except under exempted scenarios
 (1) Children aged under 5
(2) Holders of the COVID-19 Vaccination Medical Exemption Certificate (Exemption Certificate)
(3) For the only purpose of making purchase or taking takeaway food or drinks
(4) For the only purpose of delivering or picking up an article
(5) Other scenarios with lawful authority or reasonable excuse


Direct Booking Privileges includes:

Free Wi-Fi internet access

Exclusive discount with promo code "DIRECT"