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Quarantine Ease Package

Book your quarantine stay at Hotel Ease · Mong Kok to let you stay with ease.
 
We welcome quarantine guests with different staying packages from HK750 net per night, including complimentary daily breakfast, lunch and dinner.
 
Package Details
- Daily room rate includes accommodation with breakfast, lunch and dinner for each guest
- Room rate is inclusive of 10% service charge
- Complimentary Wi-Fi Internet access
- Complimentary Local Call
- Complimentary one bottle water daily
 
Things to note
- Booking is on pre-paid basis upon reservation.
- Guests are not allowed to leave the room during the self-quarantine period under HKSAR Government regulation.
- Housekeeping services will not be available during the quarantine period.
- Food and beverage service, amenities and other requested items will be provided and placed outside the room.
- Parcel will be collected and delivered outside room door from 11:00 am to 1:00 pm and from 6:00 pm to 8:00 pm.
 
Amendment Policy
- Change of staying period is allowed one time only owing to flight cancel or delay. Proof of valid document issued by airlines is required upon request.
- The booking is non-transferrable and no name change is allowed.
 
Cancellation Policy
- Booking is non-cancellable and non-refundable, refund is only allowed if
1. Entry to HK is not permitted due to the travel ban restriction by the local authorities and/or change of government policy.
2. In case a staying quarantine guest has to be sent out to other facilities/camp due to positive COVID test or having history of close contact with the carrier, the rest of stay of the quarantine period will be refunded.

Arrangement of Foreign Domestic Helper
- Room sharing with other guests is not allowed.
- Valid employment visa, passport copy / Hong Kong Identity Card and a recognized vaccination record of Foreign Domestic Helper is required to present upon reservation.

Arrangement of Children under 18 Years Old
- Minor aged under 12 must be accompanied by an adult for quarantine stay.
- Minor aged 12-17 can be accompanied or unaccompanied by an adult for quarantine.
- If the confinee requires the company of a caretaker, prior permission must be obtained from the Department of Health. The completed Caretaker of Minor Confinee under Compulsory Hotel Quarantine Application Form should be sent to the Department of Health by email to caretaker_apply@dh.gov.hk.
- The above will be subject to change without prior notice according to the latest announcement from the Department of Health. Please refer the website of HKSAR Government for latest update.

Arrangement of Halal Food
- Supplement of HK$240 net for lunch and dinner per person per day.
- Halal food order must be confirmed and pre-paid upon reservation.
- Halal food order must be applied for entire stay.
- No change, cancellation and refund is allowed.
- Breakfast will be served with vegetarian food or normal food items.
 
Others
- All guestrooms are non-smoking.
- Above terms and conditions are subject to change without prior notice.
- In case of any disputes, Hotel Ease · Mong Kok reserves the right of final decision.

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RESERVATION

Direct Booking Privileges includes:

Free Wi-Fi internet access

Exclusive discount with promo code "DIRECT"